Frequently Asked Questions

Everything you need to know about your favorite fragrances.

How long do the scents typically last?

Our fragrances are formulated as Eau de Parfum (EDP) or Extrait de Parfum, typically offering a longevity of 6 to 10 hours depending on your skin type and the specific scent profile.

What is your return policy for open bottles?

We offer a 30-day satisfaction guarantee. If you are not happy with your scent, you can return the bottle for a full refund or exchange, provided that no more than 10% of the product has been used.

Do you offer international shipping?

Yes, Duppe Scents ships worldwide. Shipping costs and delivery times vary by destination, but most international orders arrive within 7-14 business days.

Are your products cruelty-free and vegan?

Absolutely. We pride ourselves on using high-quality synthetic and botanical ingredients that are 100% vegan and never tested on animals.

How should I store my perfume to maintain its quality?

To preserve the integrity of the scent, store your bottles in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.

Can I track my order once it has been shipped?

Yes, as soon as your order leaves our warehouse, you will receive an email notification containing a tracking number and a link to monitor your delivery progress.