Returns & Exchanges

At Duppe Scents, we want you to be completely satisfied with your fragrance experience. If a scent isn't the perfect match for you, we offer a hassle-free 30-day return policy for all eligible products.

1

Initiate Your Request

Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

2

Prepare the Package

Securely pack the items in their original packaging, ensuring the fragrance bottles are well-protected to prevent damage during transit.

3

Affix the Shipping Label

Download and print the prepaid shipping label provided via email and attach it clearly to the outside of your return package.

4

Receive Your Refund

Once our team inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing